EXPLORE AGAIN, SAIL WELL

Through our global community consciousness and commitment to wellness, we are implementing new standards with our Explore Well at Sea program to ensure a healthy return to exploring from our boutique hotel at sea.

 

Your clients, our mutual guests, will embark on a future sailing knowing we’ve enhanced our health and safety standards through our Explore Well at Sea program. With the help of our team of medical and science experts, you can expect advanced screening protocols, enhanced sanitation measures, and innovative medical services — to name a few. Given the environment, we are continually evaluating these protocols and updating them as public health standards evolve. You, and your clients, can rest assured, you’ll have our most updated program well before your sail date.

 

Whether guests are offshore exploring or onboard enjoying our boutique hotel at sea, our commitment to community consciousness and personal wellness will deliver the peace-of-mind and safety you need when it comes to traveling within our new world.

 

This month (July 2022) we have announced the below important updates to our Covid-19 Protocols:

 

Vaccinations
– To ensure the safety & health of our guests & crew members, all guests 12 years and older must be fully vaccinated at least 14 before sailing with all the required Covid-19 vaccine doses. Children under 12 years of age do not need to be vaccinated
– All vaccinated guests eligible for a booster are required to have their booster dose in order to sail with us. However, a second booster is not required.
– We are only accepting guests that are vaccinated with WHO approved vaccines.
– Proof of vaccination is required before boarding one of our ships, with the final dose of the vaccine completed at least 14 days before sailing.
– All of our crew members are fully vaccinated, have received booster shots when eligible and are tested frequently
– A COVID-19 recovery letter does not negate our vaccination requirements as stated above.

 

Testing
Beginning 25th July 2022, Azamara will no longer require guests to present a negative COVID-19 test prior to boarding, excluding those countries where embarkation testing is still mandatory in accordance with national regulations.
Important note: Certain governments and airlines require proof of a negative SARS-CoV-2 test before entry or flight departure. Please have your guests check with their airline, local health authority or government travel agency regarding any requirements they may have when exiting or entering the countries they will visit.

 

Prior to embarkation:

Some ports still require embarkation testing in accordance with country regulations. To view those ports where testing is required, please click here.

 

Although Azamara no longer requires COVID-19 embarkation testing, we recommend that our guests take a COVID-19 test prior to travelling.

 

Prior to disembarking: 
Guests who are required to present a negative COVID-19 test as a pre-requisite to returning home can take the test onboard ($59 USD for Antigen and $85 USD for PCR). For more information, please ask them to contact Guest Relations while onboard.

 

We take great pride in bringing every Azamara guest unforgettable experiences both onboard our ships and within our destinations. We can assure them that their future Azamara cruise will deliver the highest standards of service and quality for which we are known.

 

To learn more, visit our Explore Well At Sea Program on our website click here

How We Plan to Cruise Safely

Vaccine Requirement

  • All guests aged 12+ must be fully vaccinated (with boosters if eligible) at least 14 days prior to sailing with all required COVID-29 vaccine doses
  • Children under 12 years old will not need to be vaccinated
  • Fully vaccinated crew, all boosted when eligible & tested frequently 
  • Guests must show proof of vaccination to sail

Testing & Screening

  • Proof of negative COVID 19 vaccine no longer required to board from 25 July 2022 (unless required by country regulations)
  • However we highly recommend guests taking a COVID-19 test prior to boarding
  • Antigen & PCR tests are still available onboard for those guests who must present a negative COVID-19 test result upon returning home (at guests expense)

While Onboard

  • Mask Recommendations
  • Psychical Distancing
  • Cleaning Protocols

Air Filtration

  • 100% fresh, filtered air in staterooms & public areas
  • HVAC in guest & crew rooms, public spaces & medical spaces
  • Layered, fine-particle filtration

Medical Capabilities

  • Medical centre enhanced with staff and equipment
  • Dedicated infectious control officer on every ship
  • Onboard testing capabilities
  • Telehealth support
  • Multi-level response plan
  • Commitment to safe and timely return home

While Ashore

  • Port selection criteria
  • Tour provider wellness screenings
  • Community case data monitoring
  • Government relations for safe communities

Frequently Asked Questions

Will I have to take a SARS-CoV-2 test before I cruise?

We will be guided by the local Ministry of Health to determine if SARS-CoV-2 testing will be required for guests. Closer to your sail date, we’ll provide clear direction should testing be required. Please note many governments and certain airlines require proof of a negative SARS-CoV-2 RT-PCR test no more than three days before entry or flight departure.

In addition to a test, will I need to show proof of vaccination on embarkation day?

Azamara will require all guests 18 and older and crew to be fully vaccinated no later than 14 days prior to departure. Both doses will be required or approved single-dose vaccines. Vaccines must be accepted by the World Health Organization and guests will be required to show verified documentation at check-in.

Verified documentation should be in the form of the original vaccination record document issued by either (1) the country’s health authority that administered the vaccination (e.g., U.S. CDC’s Vaccination Record Card) or (2) the guest’s medical provider that administered the vaccination.

What if I or someone in my part is not able to receive a vaccine?

We understand that receiving a COVID-19 vaccine may not be a possibility for some guests because of medical restrictions or other personal reasons. While we value each of our loyal guests, Azamara is responsible for the collective safety and wellbeing of all who sail aboard our vessels and therefore, at this time, we are unable to accommodate any guest who cannot be vaccinated. Azamara will continue to monitor recommendations by global public health experts.

Will you provide any personal protective equipment onboard?

Each guest will be provided with a mask upon arriving in their stateroom. However, we encourage you to pack and wear your own face masks to ensure you’re comfortable with the mask and it fits properly. Around the ship, you’ll find we’ve increased Purell® hand sanitiser stations. Gloves will be provided to our crew members who require them in their roles, and guests are welcome to bring their own.

What are your cleaning and sanitisation standards on the ship? What guidelines apply, and how do you know they are sound? How is the crew trained to implement them effectively?

In compliance with strict standards set by the CDC, our ships have always been maintained using the most rigorous cleaning regimens. Now, with guidance from our Healthy Sail Panel, we’ve evaluated every element of our cleaning protocols and enhanced those regimens to meet medical-grade standards. All ships are thoroughly cleaned and sanitized prior to every voyage, consistently and frequently throughout your sailing, with disinfecting cleaning agents and techniques that have been certified by health authorities as effective against SARS-Cov-2 (coronavirus). All chemicals are EPA-certified, alcohol-based, and safe for the general population. All stateroom and housekeeping attendants will be continuously trained on the latest sanitisation guidelines.

How is air circulated and filtered onboard? Is the air safe onboard a cruise ship?

With new HVAC filtration systems, the air you breathe indoors aboard each of our boutique-style ships is comparable to the fresh sea air you can take in while relaxing on deck. The incoming air from outside passes through a 2-stage filtration and then over the anti-microbial copper cooling coils before it enters the inside spaces on a ship. We have also committed to changing the filters at twice the frequency recommended by the manufacturer for added quality protection.

Do I need to quarantine / isolate before the cruise?

For your safety and the safety of your fellow guests and crew, we strongly recommend that in the week leading up to your departure date, you monitor yourself for symptoms and engage in healthy COVID-19 prevention practices, as outlined by U.S. CDC.

What is I am not feeling well in the days leading up to my cruise?

If you feel ill in the days before your cruise, you should not travel, and should contact us to reschedule your reservation. If you booked your cruise on or before May 31, 2021, you will be protected by the Cruise with Confidence policy. Therefore, you can cancel for any reason, up to 48 hours before your sail date, and receive a 100% Future Cruise Credit. Keep in mind, on boarding day, all guests will be required to show a negative result, their completed Guest Health Questionnaire via the Azamara App, and obtain a temperature screening at the terminal reading below 100.4 degrees Fahrenheit, as well as a possible secondary health screening. A positive test result, or documented symptoms of communicable disease during these screenings will result in denial of boarding.

VIEW ALL FAQs

For more information, please view the below resources:

We’re continually monitoring public health guidelines and will update policies as new information becomes available and standards evolve. Booked guests will be advised of the latest requirements before their voyage.